Introduction
The internet has provided so many opportunities for companies to grow and thrive. From owning an e-commerce store to running social media accounts, it’s now possible to run a company entirely online. However, with this many options, it can be difficult to know which tool is best for your business. That’s why we put together this list of the top tools that will help you run your company digitally. From accounting software to email marketing and live chat apps, there are plenty of ways to keep your company operating smoothly. If you’re ready for your company to go digital, here are some of the most important digital tools to get started with.
(1) Collaborative Tools
Collaborative tools are collections of apps or software that help businesses streamline working together. They can be used to easily share information and create a central hub for knowledge, as well as provide a cross-communication platform for all departments such as HR, finance, and the executives. Examples are Google workspace and office 365.
(2) Communication Tools
This merges a collection of tools like emails, chat video conferences, social networking into one great main tool for internal and external communication within an organization. Essentially these tools allow companies to communicate with one another better without having email chains going back and forth among each other; thus saving time. Slack and Microsoft Teams are examples.
(3)Customer Relationship Management or CRM
This tool helps businesses keep all the information about customers in one place and have it easily accessible over time. CRM helps by keeping all the information about customers in one place and having it easily accessible over time. Some key features of CRMs are lead tracking, managing contacts, organizing emails into folders to be tracked or responded to at a later date without forgetting anything or losing track of conversations. Examples are Hubspot and salesforce
(4)Content Management System or CMR
This tool helps users create, manage and modify content on a website without the need of specialized technical knowledge. some CMS has an in-line text editor, which allows you to type the content of your page directly into the main editing window and see what it will look like when published immediately. WordPress is a great example.
(5)Project Management
This tool is often used to keep all parties on task. It can be helpful for maintaining a central file of contacts and deadlines that are updated as needed by team members who work most closely with each client or customer. It also helps teams collaborate and meet goals on time while managing resources and costs. Examples are basecamp and Asana.
(6)Cloud storage
This is the next big thing in data management. Cloud computing has been around for a while, but it’s only now that cloud storage solutions are becoming relevant to businesses and consumers alike. As more people shift their lives online, they’re finding that there might not be enough space on their devices for all of the files they want or need to store with them at all times. This tool basically stores data on the internet. Imagine having your physical file storage on the internet. Google drive and dropbox are great examples.
(7)Accounting software
Accounting is inevitable on this list, they are tools that help you manage your business finances. It tracks the flow of money and lets you examine how your company is doing at any given point in time. Examples are wave accounting and QuickBooks.
(8)Customer Support
The more efficient a company’s approach to customer service is the less likely they will be of having customers walk away from their product as many customers are looking for fast responses that can sometimes result in them finding another brand instead if they don’t get what they need when they want. Another benefit of using this software besides saving time and money on costly ways of getting customer feedback is enhancing your reputation with its users by creating an atmosphere where every user matters and works together towards one common goal making sure your consumers feel valued.
(9)Graphics Design Tool
These are tools that are used to communicate certain ideas or messages visually. There are many types of graphic design software that have different uses. Some tools can be used for designing advertisements, while others might help with the process of making logos, flyers, business cards, and so on. examples are Canva and Adobe collections.
(10)Scheduling software
With appointment scheduling software, businesses are able to manage their time. They can see who is coming in and when they will be arriving without having to worry about forgetting something. Moreover, things get easier for the customer because it becomes easy for them to book an appointment at a certain time that works best with their schedule. This way of booking appointments has been gradually catching on over the years as more people realize its benefits.
Conclusion
When it comes to running a business, you need the right tools to succeed. These days, that can include an entire suite of digital tools. With the new digital era that takes the power back from retailers, companies need to enhance digital tools in other to grow their business.